Henley-on-Thames Town Council Vacancies

Friday 8 October 2021 at 1pm
£20,092 to £22,183 pa pro rata + generous pension
15 hours per week (with additional hours available)
Contact Type
Information Pack
Download the information pack for this position
Job Description

Purpose of the role

To provide efficient and effective caretaking and cleaning support for the Town Council’s facilities, including the Town Hall, Kings Arms Barn and Old Fire Station Gallery including ensuring that the security and general appearance of the buildings are maintained.  To be on site and available to hirers during period of hire for matters relating to the building.

Duties and responsibilities

The postholder will work with the Town Sergeant, Estate Manager other members of the Town Council team to maintain our town centre buildings to a high standard and facilitate events and room hires. Duties and responsibilities include
1. Locking and unlocking buildings and maintaining building security
2. Preparing rooms for meetings and functions
3. Point of contact for hirers during period of hire
4. Showing around prospective hirers
5. Acting as a concierge at civil wedding ceremonies
6. Attend and assist at Council managed events
7. Undertaking minor routine building repairs and maintenance
8. Carrying out health and safety inspections as directed by the Town Sergeant
9. Undertaking routine cleaning of rooms, facilities and offices
10. Be an emergency key holder
11. Cover weekend and evening work and flexibility to cover holidays
12. Carrying out such duties as the Council may require from time to time

Person Specification


1. Experience of carrying out routine building maintenance and repairs
2. Presentable with good interpersonal and communication skills
3. Ability to work both independently, and flexibly as part of a team
4. Reliable and trustworthy
5. Good administrative and organisation skills
6. Ability to prioritise work and meet deadlines
7. Willingness to attend appropriate training courses as necessary
8. A good working knowledge of health & safety requirements
9. Diligence and attention to detail
10. The ability to work flexible hours


11. Knowledge or experience of working with local authorities
12. Good local knowledge
13. Experience of working on events
14. Good working IT knowledge and experience using AV equipment – training available

Further details

The 15 hours a week will involve evening and weekend work, with arrangements to be confirmed with the successful candidate.
Additional hours will also be available by mutual arrangement.
The Town Council is an equal opportunities employer and committed to good staff welfare and also offers a very generous pension scheme.
The position is based at the Town Hall in the centre of Henley, close to all local amenities.

How to Apply

If you would like to apply, please submit your CV and a covering letter. The covering letter should state why you are interested in the post, and should address how you feel you meet each aspect of the person specification criteria.
It is anticipated that interviews will be held the week beginning 18th October 2021.
For more information, please contact the Estate Manager, Becky Walker, on 07597 271245 or email b.walker@henleytowncouncil.gov.uk.

About the Council

The Town Council represents the thriving and picturesque Henley-on-Thames, bordered by both the Chilterns and the River Thames. Henley is renowned for its beautiful market town facilities, its sporting achievements, and an ever-growing programme of cultural and recreational events.  
The Town Council is the first tier of local government, with 16 councillors and a staff of c.30. We are one of the busiest town councils in the country, providing a wide range of quality services including parks, recreation grounds, open spaces, sports and arts facilities, allotments, cemetery, moorings, car parks, a visitor information service, and community buildings. We also have an extensive property portfolio and significant financial investments.
We are a very ambitious town council, dedicated not only to fulfilling our statutory functions, but leading on a wide range of projects and services to benefit the community. Amongst our current projects, the Council is reviewing its Neighbourhood Plan; developing a transport strategy, including a new bus service and measures to improve parking and traffic in the town centre; working on a project to create a new sports pavilion, pitches, parks depot, and more affordable housing for the town; tackling the climate emergency; and supporting businesses and tourism as they recover from the COVID-19 crisis.
Town Centre Manager
Friday 24th September 2021 at 1pm
£36,922 to £39,880 + generous pension
Full-time (37 hours per week)
Contact Type
Information Pack
Download the information pack for this position
Job Description

This is an exciting opportunity for a Town Centre Manager experienced in economic development, events, and town centre management to join our team and help us support and develop our vibrant community. The successful candidate will be responsible for driving the economic heart of Henley, ensuring it remains a secure, dynamic and vibrant market town, serving the needs of businesses, residents, and visitors alike.

Duties and responsibilities

1. To facilitate meetings of Council committees and sub-committees, including setting agendas, and producing reports.

2. To manage a team, including the Markets & Events Manager and Mayor’s PA.

3. To work in collaboration with local tourist attractions and twinning associations to promote and improve Henley as a visitor destination, including having editorial control of the Visit Henley website.

4. To oversee the running of the regular charter market, and other Council-facilitated markets.

5. To manage the programme of Council-run events, including overseeing civic ceremonies, and working in partnership with other organisers to ensure a comprehensive programme of year-round activities to create greater community cohesion and town centre vibrancy.

6. To take the lead on managing the visual attraction, amenity, and cleanliness of the town centre, including liaising with other stakeholders to manage projects on street cleaning; street furniture; bunting, lights, hanging baskets, planters and Christmas trees; litter bin and other waste collection; signage; and on-street advertising.

7. To engage with local businesses, retailers, and service providers to improve the vibrancy of the town centre; support existing businesses; and attract more commerce and footfall.

8. To manage the running and economic viability of the Council-run bus service.

9. To work in partnership with the Police and other local authorities and agencies to assist them in improving community safety, and reducing antisocial behaviour, crime, and the fear of crime.

10. To work in partnership with all key event partners to facilitate the smooth running of external events for visitors, residents, and businesses.

11. To work in partnership with South Oxfordshire District Council to improve their amenities and services, including economic development, street cleaning, environmental health, car parking provision, and public conveniences.

12. To lead on projects to improve and promote Henley’s attractiveness, including Henley in Bloom.

13. To work in partnership with Oxfordshire County Council to improve the public highway and on-street parking provision, especially in the town centre.

14. To manage and report on all budgets falling under the team.

15. To carry out other such duties as the Council may require from time to time.

Person Specification


1. A proven successful track record in delivering community services and / or economic development initiatives

2. Experience in successfully managing events with a keen eye for detail

3. Impeccable IT skills, including experience of website management

4. Self-motivated and able to work under own initiative

5. Experience of successful project management and delivery

6. Excellent organizational skills

7. Awareness of the role of the Town Council in local government

8. Excellent oral and written communication skills

9. Ability to present sound, well-presented advice to a variety of audiences

10. Flexibility in order to attend occasional evening meetings

11. The ability to operate with impartiality in a political environment

12. Educated to graduate level or above


13. Membership of the ATCM or similar professional body

14. Experience of line managing / supervising staff

15. Experience working with different tiers of local government or the third sector

16. Experience in running markets

17. Experience of coordinating meetings and preparing agendas and reports