No more queues at the Parking Machines for Henley Boaters…
From 3 August mooring arrangements at Mill Meadows will be managed by District Enforcement Ltd. We have made these changes to ensure that mooring is easy, convenient and accessible.
Mooring permits will no longer be available from the Parking Machines at Mill Meadows or the Town Hall.
For a list of our regular and regatta mooring charges click here
How will the Mooring Fees be enforced?
By mooring, boaters agree to the applicable conditions and charges. Failure to observe the mooring conditions will incur a Mooring Charge Notice (MCN), issued by District Enforcement.
Trained and uniformed District Enforcement employees will carry out regular checks at Mill Meadows. They will wear body cameras to record the presence of boats and monitor non-compliance. Anyone in breach of the conditions will be issued a Mooring Charge Notice (MCN) from District Enforcement. This will set out the amount due and the reasons for the charge. This Mooring Charge Notice will also explain how the recipient can pay reduced charges (by paying promptly) or how they can appeal.
Until the 3 August visitors can still pay for their mooring permits as usual or by visiting MiPermit
What about appeals?
District Enforcement also have a straightforward appeals process that anyone can follow if they feel a charge has been wrongly or unfairly applied.
What happens during ‘Red Boards’ or in other extenuating circumstances?
Boaters will not need to leave their mooring if any strong stream warnings are in place, and District Enforcement will not apply charges for overstaying in such circumstances.
If a boater is unable to move for any other reason, it is their responsibility to make District Enforcement aware and request an extension to their stay. Failure to do so will result in mooring charges being applied with any extenuating circumstances being considered by District Enforcement as part of their appeals process, should the recipient of those charges choose to appeal.
In the case of reported breakdowns, District Enforcement will pass the matter to the Environment Agency for further investigation and a decision on whether or not to allow an extension, and for how long if so, by the local Waterways technical officer. The technical officer will liaise directly with the boater and communicate their decision to District Enforcement.
Requests for extended stays on all other matters will be decided by District Enforcement.
